Delivery options, timing and costs are detailed on the basket page.
Due to varying collection times by Royal Mail our delivery times are estimations. Once you have placed your order please use the information below to see how long it will take for your order to be delivered.
All of the timescales below apply from when you receive your despatch email
Our delivery times may vary during bank holidays.
FIRST CLASS POST (ROYAL MAIL) – From £1.65
Delivery within 1-2 days from dispatch
90% arrive the day after despatch
Available on cards only
SECOND CLASS POST (ROYAL MAIL) – From 75p
Delivery within 2-3 days from dispatch
Available on cards only
EXPRESS DELIVERY (ROYAL MAIL 24) - £4.99
Delivery within 1-2 days from dispatch
90% arrive the day after despatch
Available across all products
STANDARD DELIVERY - (ROYAL MAIL 48) - £3.99
Delivery within 2-3 days from dispatch
Available across all products
NEXT WORKING DAY DELIVERY (TRACKED) - £6.99
Guaranteed Next Working Day
Order must be placed before 1pm cut off time
Available on selected gifts only
Please note that our Next Day Delivery service does not deliver over the weekends or Bank Holidays, so if you order this service on a Friday, your items will be delivered on the next available working day.
SATURDAY DELIVERY (TRACKED) - £8.99
Guaranteed Saturday Delivery
Order must be placed before 2pm cut off time on Thursday
Available on selected gifts only.
Returns
As a valued customer we want you to be happy with what you’ve ordered. If you’re not completely satisfied with the product(s) you’ve bought then simply return it to us at any time within 14 working days of receipt. This offer excludes personalised items.
If the non-personalised goods are returned within 7 working days of receipt then we will happily issue a full refund including postage and packing, or an exchange.
Should you return an item because of an error on our part or if it’s defective, then we’ll refund the full value of the item and your costs in returning it to us. You can contact our friendly Customer Service department for a Freepost returns address.